JEGS

136 reviews uit 1 bron

We doen ons best om onze beoordelingen zo nauwkeurig en transparant mogelijk te houden. De tevredenheidsscore van 3 voor JEGS komt uit 136 recente beoordelingen, meestal van het afgelopen jaar. We halen deze beoordelingen van verschillende sites. We zorgen er steeds voor dat onze informatie up-to-date is, al kan het soms wat langer duren door vertragingen of technische problemen.

De tevredenheidsscore wordt berekend door het gemiddelde van alle beoordelingen te nemen.

Sites waar we de beoordelingen voor JEGS gevonden hebben:

Trustpilot

Ervaringen met Communicatie Communicatie

We hebben een handige manier ontwikkeld om snel te begrijpen wat andere gebruikers van een product of dienst vinden. Onze AI-technologie bekijkt de beoordelingen, voelt de belangrijkste emoties aan en haalt de kernthema's naar boven. Dit alles zetten we overzichtelijk op een rijtje voor je. Zo kun je in één oogopslag zien wat de belangrijkste meningen zijn, zonder dat je alle beoordelingen zelf hoeft te lezen. De Communication van JEGS krijgt een beoordeling van 25% op basis van de reviews. Pro: snelle klantenservice, makkelijke bestellingen, efficiënte orderverwerking. Con: gebrek aan opvolging, lange wachttijden, slechte communicatie en onbereikbare klantenservice.

“Long wait time for customer service”

“Late notification of backorder”

“Product not available after ordering”

“Parts not in stock but indicated as available”

“Terrible company”

“Product kwam in stukken”

“Moeilijk om terug te sturen”

“Lang wachten op klantenservice”

“Long wait time for customer service”

“No follow up on replacement order”

👍 10   👎 155

Samengevatte reviews

We gebruiken AI om elke beoordeling om te zetten in een duidelijke en beknopte samenvatting. Deze samenvattingen zijn chronologisch geordend, zodat je gemakkelijk de meest recente meningen en ervaringen van gebruikers kunt lezen. Hieronder vind je deze overzichten, waarmee je snel kunt zien wat andere gebruikers belangrijk vinden.

andrew - 8 dagen geledenTrustpilot 🔗

  • Long wait time for customer service
  • Late notification of backorder
  • Product not available after ordering

clare wilson - 11 dagen geledenTrustpilot 🔗

  • Parts not in stock but indicated as available
  • Delayed order dispatch

deelong - 11 dagen geledenTrustpilot 🔗

  • Terrible company
  • Long wait times for phone support

Robert - 3 weken geledenTrustpilot 🔗

  • Product kwam in stukken
  • Moeilijk om terug te sturen
  • Lang wachten op klantenservice

Andre Champagne - 3 weken geledenTrustpilot 🔗

  • Damaged product upon arrival
  • Long wait time for customer service
  • No follow up on replacement order

Dingo Mom - 4 weken geledenTrustpilot 🔗

  • Worst Customer Service on the Planet!
  • Long waiting time to talk to live customer service
  • Difficulty in getting acknowledgment of returned product
  • No communication regarding return status or refund processing
  • Product double shipped due to computer error
  • Unsatisfactory handling of product return

Brent Wilson - 4 weken geledenTrustpilot 🔗

  • Had delays with the Manufacture
  • Poor communication
  • Unresponsive customer service
  • Long wait times for assistance

A. Mertens - 5 weken geleden

  • Snelle klantenservice
  • Moeilijk te bereiken voor bestellingen

C - 6 weken geledenTrustpilot 🔗

  • Wrong product shipped

Dan harrington - 6 weken geledenTrustpilot 🔗

  • Long wait times and poor communication
  • Misinformation and lack of responsiveness
  • Failure to address customer concerns
  • Unreliable customer support
  • High prices for poor service
  • Difficult return process

Caroline - 6 weken geledenTrustpilot 🔗

  • Horrible service
  • NO RESPONSE to emails and phone calls
  • Charged $15 for return shipping
  • Deducted restocking fee

Josh Schaad - 6 weken geledenTrustpilot 🔗

  • Worse service
  • Waiting for hours to advise or short shipments
  • No follow up as promised

J.J. - 7 weken geledenTrustpilot 🔗

  • Worst customer service
  • Long processing time
  • Order not confirmed
  • Order received in 3 days from Summit
  • Order still processing after a week from Jeg's

sofia - 7 weken geleden

  • productfout

Somers - 7 weken geleden

  • Ondermaatse klantendienst
  • Lokprijzen en verkeerde producten
  • Vertragingen en frustraties
  • Nooit meer bestellen

Simons - 7 weken geleden

  • Slechte service en lange wachttijden

Robert Pieper - 7 weken geledenTrustpilot 🔗

  • Long wait time to speak to customer service representatives
  • Received only 3/4 brakelines in kit
  • Customer service was not helpful
  • Dissatisfied with customer service experience

Johnson - 7 weken geledenTrustpilot 🔗

  • long wait time for cancellation

W. R - 7 weken geledenTrustpilot 🔗

  • DO NOT respond to emails
  • DO NOT answer their phones
  • Delivered order to wrong address

L. Collignon - 8 weken geleden

  • Foute informatie ontvangen en moeilijk contact krijgen
  • Geen reactie na meerdere e-mails en telefoongesprekken
  • Bedrijf lijkt alles over jou te vergeten na betaling
  • Geld genomen maar geen contact mogelijk

C. Lambert - 8 weken geleden

  • Kapot aangekomen
  • Moeilijk te bereiken klantenservice
  • Eens goede kwaliteit

rtf - 3 maanden geledenTrustpilot 🔗

  • Never Again will I purchase from Jegs
  • No customer service, hours on phone, bait and switch schemes
  • Got all items--EXCEPT FOR Milodon oil pick up and screen
  • On hold each time for over an hour / waste of time
  • Not worth time delays and all the aggravation

Jim Bo - 3 maanden geledenTrustpilot 🔗

  • Shady and dishonest.
  • Shipping timeframe was a bait and switch.
  • Item is on back order without upfront notification.
  • Difficulties in canceling orders.
  • Long waiting times to cancel orders.
  • Shady business practices.
  • Not worth the savings.

Tom - 3 maanden geledenTrustpilot 🔗

  • Poor customer service - long hold times, difficult to contact, unresponsive
  • Damaged product received

Shawn A. - 3 maanden geledenTrustpilot 🔗

  • quick to take money, no response to cancellation, bad customer service

Chris Ladowski - 3 maanden geledenTrustpilot 🔗

  • Moeilijk om contact op te nemen met klantendienst
  • Extreem lange levertijden
  • Geen melding als producten uit voorraad zijn

Nathan White - 3 maanden geledenTrustpilot 🔗

  • Negative customer service experience
  • Unresponsive to cancel order requests
  • Missing parts in received order
  • Long wait times on hold
  • Difficulty in reaching customer support

niels - 4 maanden geleden

  • Moeilijk bereikbare klantendienst
  • Lang durende chatgesprekken
  • Onduidelijke online toegang
  • Onredelijke annuleringsprocedure

Loïc - 4 maanden geleden

  • lange wachttijd
  • slechte klantenservice
  • geen bevestigingsmail ontvangen
  • lang wachtproces

Friedrich Kuhlau - 4 maanden geledenTrustpilot 🔗

  • Failed credit card payment
  • Payment only through wire transfer
  • Issues with Paypal payment
  • Successful purchase on ebay
  • Jegs loss
  • Avoid like the plague

Somers - 5 maanden geleden

  • gebrek aan communicatie en service
  • bestelling op verkeerd adres geleverd
  • verspilling van tijd en geld
  • wachten op juiste adres ontvangen

Kobe - 5 maanden geleden

  • Beschadigde motorkap ontvangen
  • Lang wachten in de wachtrij bij klantenservice
  • Geen opvolging na belofte nieuwe motorkap

Don Watson - 5 maanden geledenTrustpilot 🔗

  • Welder failed twice within minutes
  • Had to pay for return shipping
  • Delayed refund process

Marchal - 5 maanden geleden

  • Geen antwoord op e-mails en telefoontjes
  • Verkeerd item ontvangen
  • Hoge retourkosten en restocking fee

J. Gielen - 6 maanden geleden

  • vlotte bestelling, snelle levering
  • orderstatus pagina wat verontrustend
  • bestelling eerder aangekomen dan verwacht
  • makkelijker bestellen dan vanuit Duitsland

Christopher Pogel - 6 maanden geledenTrustpilot 🔗

  • Bad parts and product quality
  • High shipping costs for returns
  • Bad business ethics and customer service
  • International customers stay away

George Gamble - 6 maanden geledenTrustpilot 🔗

  • The part(s) arrived as promised
  • Order was wrong, despite being specific
  • Handling of order via customer service on the phone
  • Late availability of needed part
  • Sending a different part instead of the one requested
  • Difficulty in finding correct part
  • Returning the item and purchasing elsewhere
  • Ensure availability of part before purchasing
  • Ensure representative is knowledgeable

customer - 7 maanden geledenTrustpilot 🔗

  • Sent me wrong shifter
  • won't return it
  • false advertising that it would work

Ben Larson - 7 maanden geledenTrustpilot 🔗

  • Wrong parts received with no exchange
  • Additional $800 cost due to mistake
  • Poor customer treatment
  • Unbelievable

John Maynard - 8 maanden geledenTrustpilot 🔗

  • Horrible customer service
  • Wrong items sent twice
  • Charged for return shipping
  • Sent wrong items
  • Refusal to exchange or refund without payment
  • Difficulty in contacting a supervisor
  • Scamming customers

jim k. - 9 maanden geledenTrustpilot 🔗

  • 2nd unit was defective
  • Charger came quickly and packaged fairly decent
  • Customer service took a long time to agree to an exchange
  • Replacement unit took a week to arrive
  • Pleasant customer service rep escalated the exchange
  • Received the new unit in 3 days
  • Voltage output and timer functions of new unit were good
  • Amp meter of new unit not functioning properly
  • Decided to keep the unit despite amp meter issue
  • Losing confidence in the company and brand

Teddy Bona - 9 maanden geledenTrustpilot 🔗

  • Dishonest and misleading
  • Intentionally send out wrong part
  • Blame customer
  • Request more money to correct mistake
  • Unreliable in getting it right the second time around

Thibo Lidou - 10 maanden geledenTrustpilot 🔗

  • After 8 reminders in 18 days
  • Didn't reply when the delivery would be done
  • Had to open a complaint via MasterCard
  • Hoping that I'll get the money back

Charles Bursey - 10 maanden geledenTrustpilot 🔗

  • Product availability issues
  • Poor customer service
  • Unreliable communication
  • Cancellation request mishandled

Light Sleeper - 12 maanden geledenTrustpilot 🔗

  • Most of what you order ends up shipping direct from manufacturers.
  • They split your order into multiple invoices.
  • Everything gets super confusing.
  • Customer service couldn't find my order, cancelled the wrong items.
  • When the wrong things came they refused to provide a return label.

Jegs Stinks - 13 maanden geledenTrustpilot 🔗

  • Customer service never gets answered
  • Expected ship date in over 2 months
  • Long wait times on phone calls
  • Difficulty in canceling parts
  • Poor response to emails

David Soffer Wolfmanjeffrey - 13 maanden geledenTrustpilot 🔗

  • Lazy fools!!!
  • uneducated people who work in their shipping and ordering departments
  • long delivery time from overseas
  • missing item in the order
  • rude customer service representative
  • order canceled without warning

Gerald Royer - 15 maanden geledenTrustpilot 🔗

  • Terrible customer service
  • Had to purchase a new battery after spending $1600 on one that died
  • Long wait times on hold when trying to contact customer service
  • No follow-up as promised when contacting customer service

Kirby - 17 maanden geledenTrustpilot 🔗

  • Backorder, lack of communication, high price
  • Poor customer service, generic emails, inconsistent website info

Lynette Buckley - 17 maanden geledenTrustpilot 🔗

  • Selling torch kits from China
  • DOT certification issue
  • Difficult customer service contact

reece pierce - 18 maanden geledenTrustpilot 🔗

  • worst company to order from
  • no date of shipment provided
  • did not receive refund
  • customer service hung up on me
  • spent three hours on the phone with no resolution
  • better off ordering from summit or eBay

michael g - 19 maanden geledenTrustpilot 🔗

  • Delay in order processing and lack of communication
  • Issues with refund process
  • Overall poor experience and dissatisfaction
  • Lack of transparency and accountability

Cory Burrell - 20 maanden geledenTrustpilot 🔗

  • Long wait time for delivery
  • Poor communication
  • High prices
  • Bad customer service

Harry Arends - 20 maanden geledenTrustpilot 🔗

  • A bunch of crooks!!!!!!
  • Ordered part took longer than expected
  • Confusion between orders from different companies
  • Refund refusal for returning item

Dan Storey - 21 maanden geledenTrustpilot 🔗

  • slow shipping process
  • poor communication
  • unprofessional customer service
  • high prices

Wesley Wallace - 21 maanden geledenTrustpilot 🔗

  • Bestelling van onderdeel
  • Onduidelijkheid over order
  • Klantenservice niet bereikbaar
  • Vertraagde vervanging
  • Dure verzendkosten voor snellere levering
  • Project vertraagd

Zeul General - 23 maanden geledenTrustpilot 🔗

  • Did not receive core deposit back
  • No communication after follow-up call

Stoney Brook - 23 maanden geledenTrustpilot 🔗

  • Fraudulent charges
  • Delayed delivery
  • Credit card charged anyway
  • Identity theft
  • Lack of customer service
  • FBI investigation needed
  • Personal information sold
  • Description includes personal attack

David Oliver - 24 maanden geledenTrustpilot 🔗

  • Product misrepresented on web page and when calling customer service representative information is inaccurate.
  • Wanted assembled door panels under product number, but picture shows assembled and sales representative confirmed. However, after a FIVE MONTH wait, received unassembled panels. Now facing a ONE YEAR wait.
  • Don’t trust any information on their web page or information given to you by representatives. No attempt to correct mistakes or make it right.
  • Shop elsewhere.

Michael Ellesio - 24 maanden geledenTrustpilot 🔗

  • False advertising
  • Failed price matching
  • Disappointed loyal customer
  • Inconsistent responses

Robert Y - 3 jaren geledenTrustpilot 🔗

  • Horrible service

Kevin Knowles - 3 jaren geledenTrustpilot 🔗

  • Cannot reach anyone to cancel order
  • Long wait times on-hold

Raj gohil - 3 jaren geledenTrustpilot 🔗

  • De prijsvergelijking is een oplichting
  • Geen terugbetaling ontvangen na prijsverschil
  • Afwezige klantenservice inzake terugbetalingen
  • Onbetrouwbaarheid van klantenservice

John Morgan - 3 jaren geledenTrustpilot 🔗

  • Quality parts received damaged and delayed response from customer service

JC - 3 jaren geledenTrustpilot 🔗

  • Misleidende prijzen
  • Slechte service
  • Misleidende reclame
  • Slechte houding

Martin - 3 jaren geledenTrustpilot 🔗

  • Lost their ability to run a business
  • Trouble and poor Customer Service
  • Should shut the doors
  • Best Customer oriented

Rick Moen - 3 jaren geledenTrustpilot 🔗

  • Terrible customer service and communication
  • Long wait times for customer service
  • No updates on order status
  • Slow refund process

TED - 3 jaren geledenTrustpilot 🔗

  • Unable to purchase gift card after 3 weeks
  • Company declined since the 80's
  • Will not buy from them again
  • Long wait times on hold

Apj Godwin - 3 jaren geledenTrustpilot 🔗

  • Never answered the phone

mj2k - 3 jaren geledenTrustpilot 🔗

  • Everything went very smoothly
  • 'On hold' order status page was worrying
  • Parts arrived 4 days early

Tad - 3 jaren geledenTrustpilot 🔗

  • Won't let me give 0 star rating
  • Lower price than local store but added unexpected shipping fee
  • Delayed shipping with no response from customer service
  • Crooks in business, recommend not to order from them

Trevor - 3 jaren geledenTrustpilot 🔗

  • Charged me shipping for a product that I never received
  • Never received any email or contact regarding the refund
  • Received only partial refund without explanation
  • Would never do business with them again

Dan Henry - 4 jaren geledenTrustpilot 🔗

  • Verkeerde bandenmaat ontvangen
  • Problemen met verkrijgen van retouretiket
  • Geen antwoord bij bellen klantenservice
  • Lang in de wachtrij zonder geholpen te worden
  • Moeite om retouretiket te verkrijgen

B Ismailov - 4 jaren geledenTrustpilot 🔗

  • Pro: snelle levering
  • Con: lange wachttijd
  • Con: slechte klantendienst
  • Con: hoge prijzen
  • Con: gebrek aan communicatie
  • Con: onduidelijke website
  • Con: slecht retourbeleid

Bob Loro - 4 jaren geledenTrustpilot 🔗

  • Verkeerde onderdelen verkocht, onwetendheid personeel, geen verantwoordelijkheid voor fouten
  • Slechte klantenservice, gebrek aan verantwoordelijkheid
  • Slechte klantenservice, fouten worden niet rechtgezet
  • Niet checken van beoordelingen

Daniel - 4 jaren geledenTrustpilot 🔗

  • Gratis verzending boven 199
  • Ongunstige verzendkosten buiten 48 aangrenzende staten
  • Onbeschikbaarheid van product na bestelling
  • Onbereikbare klantenservice
  • Lang wachten op reacties op e-mails

Bret Martin - 4 jaren geledenTrustpilot 🔗

  • Horrible experience, backordered parts, phone lines not working properly
  • Quick delivery, responsive customer service, easy to reach by phone
  • Easy to order, fast delivery

Stan Dombrowski - 4 jaren geledenTrustpilot 🔗

  • Horrible customer service
  • Phone number unavailable
  • Order on backorder
  • Unable to cancel order

Kevin Patten - 4 jaren geledenTrustpilot 🔗

  • Products not delivered on time
  • Misleading shipping information
  • Poor customer service
  • Efficient order processing and shipping information from competitor

Gae Lewis - 4 jaren geledenTrustpilot 🔗

  • Item not delivered as promised
  • Misleading information about delivery date
  • Delayed shipment without prior notice

Ken S - 4 jaren geledenTrustpilot 🔗

  • Charged wrong sales tax,Delayed shipping date
  • Ineffective customer service
  • Lack of resolution for issues
  • Poor communication on delivery updates

Kelli - 4 jaren geledenTrustpilot 🔗

  • Not having real-time inventory updates on the website
  • Long wait time to talk to customer service representative
  • Unclear communication about availability of the product
  • Slow refund process for cancelled orders

Charlie - 4 jaren geledenTrustpilot 🔗

  • Horrible Service

trunorth - 4 jaren geledenTrustpilot 🔗

  • Untrustworthy, non-responsive and unreliable seller
  • Misrepresented availability and would not allow cancel and refund
  • Ordered a face shield for a helmet needed for an upcoming driving event
  • Received email 3 weeks later item was ready to ship
  • Credit card charged without consent after cancellation
  • PayPal dispute refused without explanation
  • Returning item according to online process costly
  • Previous orders without issues, but cannot recommend based on recent experience
  • Seller acts like out of business or trying to drive customers away

Ryan Rojas - 4 jaren geledenTrustpilot 🔗

  • Damaged item received
  • Long wait time for customer service

Len Taylor - 4 jaren geledenTrustpilot 🔗

  • Order delayed with no communication
  • Late delivery without explanation
  • Poor response to inquiries
  • Reliable company with fast shipping

Hernandez Giovanni - 5 jaren geledenTrustpilot 🔗

  • Customer service is lacking attention to detail
  • Shipping address and billing information mismatch
  • Parts that were said to be in stock are on back order
  • Promotion to save money not worth it

GRV - 6 jaren geledenTrustpilot 🔗

  • Beware doing business with this company! They will steal your C.C. Info.
  • My card was processed multiple times without authorization.
  • Lack of security protocol and blaming the customer for fraudulent charges
  • Account management based on address, compromising privacy