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Review over: Europ assistance
House Assistance
This institution is a nightmare factory, the name "Europ (e)" - is an insult to Europe. Please remove it from your company name ASAP.
All your problems will become ‘an extension of the problem’ that happened before. And BAM! you are not covered by the policy you paid for.
How utterly absurd those assistance agents don’t even have the basic common sense to even correctly identify your problems. The inability of those agents to even handle clients professionally is beyond imagination. They try everything to speak to you in the most irritating manner. You won’t even get that angry with someone calling your name.
This insurance company covers nothing but their asses.
Avoid it unless you are looking for anger, confusion, frustration or even damages to yo mental health. If you want to get mad, call this number 02 533 75 75 in no time. The profession of those people on that line is not customer service agents. They are so professional in messing with people. They should be sent for psychological training in the police academy!
This company is definitely the hell of the insurance industry. The only thing they do is taking your hard earned money and do thing expect making you angry (omg those agents are so good at it!)
Well done Europ Assistance!